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Type: Full Time
Location: The Canopy, Spring, TX

This policy contains the job description of the Make-Ready/Porter and the requirements for the position. The following qualifications are necessary to be considered for the position of Make-Ready/Porter:

  • Must be able to lift 80-100 lbs on a regular basis.
  • Must have a valid driver’s license and reliable transportation.
  • Must be available for night/weekend call duty.

Must have the knowledge and ability to perform the following duties:

  • Minor Plumbing repairs
  • Repair/replace locks, smoke alarms ∙ Replace screens
  • Appliance repair
  • Electrical repairs
  •  inspection/minor roof repair
  • Fireplaces and Ceiling Fans
  • Carry out property maintenance processes.
  • Sprinkler system repair and maintenance
  • Change AC filters
  • Door Locks
  • Replace broken windows
  • Carpet Shampoo
  • Comply with OSHA regulations
  • Paint and Sheetrock Repair

In general, the purpose of the Service Technician in Charge of Make-Ready is to assist the Maintenance Supervisor and Assistant Maintenance Supervisor (where applicable) in carrying out the maintenance processes of the property, with a focus on the apartment make-ready process, in a manner consistent with the property’s operational objectives.

  • Inspect vacated apartments and complete make-ready checklist. Inform Maintenance Supervisor and Property Manager of needed services and repairs.
  • Perform duties necessary to restore apartments to “rent ready” status and ensure that all make-ready repairs and services are completed correctly and on schedule in accordance with the Company’s Apartment Make-Ready Policy.. (The Make-Ready/Porter may need to handle some of the duties personally, but may also assign the duties to Assistant Maintenance or Porter for completion, in coordination with the Property Manager).
  • Make certain grounds are kept neat and free of litter. Rake, sweep, shovel as circumstances warrant.
  • Maintain accurate records regarding EPA/OSHA standards, preventative maintenance, service requests received and completed, expenditures, apartment make-ready status, work-in-progress, etc.
  • Monitor the physical condition and immediately report and correct unsafe conditions, i.e. broken gates leading to the pool, broken steps, open holes broken/burned out exterior lights.
  • Report all major repairs and requisitions to the Property Manager and Maintenance Supervisor prior to any expenditure of funds.
  • Assure all assigned maintenance work on vacant apartments is completed with the MFI Make-Ready standard.
  • Maintain maintenance shop so that it is safe, clean and well organized, with adequate inventory of spare parts and maintenance materials to handle most common repairs and situations and ensuring all tools and equipment are properly stored and well-maintained at all times.
  • Identify all utility meter cut-offs, apartment and fixture cut-offs and sewer cleanouts and be able to communicate these to the community team members.
  • Schedule and perform routine preventative maintenance in accordance with the Company’s Preventative Maintenance Policy.
  • Wear and utilize Personal Protective Equipment at all times during work hours. Perform work area clean up and safety related duties of 7 days or 5 business days.
  • Comply with all OSHA regulations and any applicable laws in your area regarding health, safety, or environment.
  • Preventative maintenance
  • Turn quality
  • Status boards
  • Ensure building lights and timers are working properly.
  • Install new appliances as necessary.
  • Attend meetings and seminars as requested by Property Manager, Vice President of Property Management or Regional Director of Maintenance.

Other responsibilities of the Make-Ready/Porter include the following:

  • Key Control
  • Maintaining key logs on a daily, as needed, basis
  • Controlling keys given to contractors
  • Changing locks on vacant units according to MFI policy
  • Staff Management and Personnel Issues
  • Control and monitor overtime
  • Address property liability concerns with Property Manager
  • Recommend Capital Improvements
  • Vendor Management
  • Utilize MFI Vendor List

Failure to perform any of the above job requirements may lead to disciplinary action, up to and including termination.

Type: Full Time
Location: Reverie at River Hollow, Houston, TX

This policy contains the job description of the Assistant Maintenance and the requirements for the position. The following qualifications are necessary to be considered for the position of Assistant Maintenance:

  • • Must be able to lift 80-100 lbs on a regular basis.
  • • Must have a valid driver’s license and reliable transportation.
  • • Must be available for night/weekend call duty.

Must have the knowledge and ability to perform the following duties:

  • • Plumbing repairs
  • • Repair/replace locks, smoke alarms
  • • Replace screens
  • • Appliance repair
  • • Electrical repairs
  • • Roofing inspection/minor roof repair
  • • Door Locks
  • • Water Irrigation Systems
  • • Pool/Spa

In addition to the skills listed above, the Assistant Maintenance is responsible for seeing the Assistant Maintenance’s job is completely correctly and in a timely manner. The Assistant Maintenance must be capable of completing or administering the following job functions. (The Assistant Maintenance may need to handle some of the duties personally, but may also assign the duties to Assistant Maintenance or Porter for completion, in coordination with the Property Manager).

  • • Assure resident requested service orders are completed on a timely basis.
  • • Assure all assigned maintenance work on vacant apartments is completed with the MFI standard of 7 days or 5 business days.
  • • Order maintenance supplies with approval from Property Manager using the purchase order system.
  • • Fair housing training
  • • Preventative maintenance
  • • Turn quality
  • • Status boards
  • • Ensure building lights and timers are working properly.
  • • Install new appliances as necessary.
  • • Assist Property Manager /office personnel as needed in emergency situations.
  • • Consult with Property Manager on major repairs, capital improvements, replacements and/or contracts.
  • • Attend meetings and seminars as requested by Property Manager, Vice President of Property Management or Regional Director of Maintenance.
  • • Make certain grounds are kept neat and free of litter. Rake, sweep, shovel as circumstances warrant.
  • • Maintain accurate records regarding EPA/OSHA standards, preventative maintenance, service requests received and completed, expenditures, apartment make-ready status, work-in-progress, etc.
  • • Monitor the physical condition and immediately report and correct unsafe conditions, i.e. broken gates leading to the pool, broken steps, open holes broken/burned out exterior lights.
  • • Report all major repairs and requisitions to the Maintenance Supervisor and Property Manager prior to any expenditure of funds.
  • • Maintain maintenance shop so that it is safe, clean and well organized, with adequate inventory of spare parts and maintenance materials to handle most common repairs and situations and ensuring all tools and equipment are properly stored and well-maintained at all times.
  • • Identify all utility meter cut-offs, apartment and fixture cut-offs, and sewer cleanouts and be able to communicate these to the community team members.
  • • Schedule and perform routine preventative maintenance in accordance with the Company’s Preventative Maintenance Policy.
  • • Coordinate and oversee all work by sub-contractors.
  • • Ensure that all make-ready repairs and services are completed correctly and on schedule.
  • • Wear and utilize Personal Protective Equipment at all times during work hours.
  • • Perform work area clean up and safety related duties.

Other responsibilities of the Assistant Maintenance include the following:

  • Key Control
  • • Maintaining key logs on a daily, as needed, basis
  • • Controlling keys given to contractors
  • • Changing locks on vacant units according to MFI policy Staff Management and Personnel Issues
  • • Control and monitor overtime
  • • Address property liability concerns with Property Manager
  • • Reduce turnover
  • • Recommend Capital Improvements

Equipment/Machinery/Tools: A team member in this position must provide his or her own tools. The team member must also be Knowledgeable and skilled in the safe use and maintenance of the following tools:

  • • Hand Tools: Various wrenches, grips, sledgehammer, snips, post-hole diggers, saws, etc.
  • • Power Tools: Wrenches, grinder, sander, drills, saws, etc.
  • • Moving Equipment: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders
  • • Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand powered augers, etc. Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, PH test, etc. Vendor Management
  • • Maintaining vendor files, associated bids, work orders and related correspondence
  • • Obtain and maintain current liability insurance certificates for all current and new vendors
  • • Ensure quality workmanship and competitive pricing for all vendors and contractors.

Failure to perform any of the above job requirements may lead to disciplinary action, up to and including termination.

Interested in joining our team? Fill out the form and we’ll get back to you if your qualifications match an open position.

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